TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 2

Solved

American Express National Bank zip code

2 replies
59 views

I have a 1099-INT from AmEx National Bank. Per the 1099, I entered the zip code of 84130-0384 I get the following error. Any suggestions?

Alumni - Intuit

If you're entering a 1099-INT, the Zip Code is not required in your Federal Return. Are you getting this error in your State Return or a Review?

If you imported your 1099, try deleting it and entering it manually.

If you're using TurboTax Online, close the program, then clear your Cache and Cookies and return to TurboTax.

There may be something else wrong with the address, not necessarily the zip code. See if there are any special characters in the address that may be an issue.

You can also Contact TurboTax Support for more help.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Alumni - Intuit

If you're entering a 1099-INT, the Zip Code is not required in your Federal Return. Are you getting this error in your State Return or a Review?

If you imported your 1099, try deleting it and entering it manually.

If you're using TurboTax Online, close the program, then clear your Cache and Cookies and return to TurboTax.

There may be something else wrong with the address, not necessarily the zip code. See if there are any special characters in the address that may be an issue.

You can also Contact TurboTax Support for more help.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

UmmaSmithAuthor

Level 2

Rather bizarre! I couldn't download AmEx Savings, but had entered manually. I deleted the entry and reentered. For whatever reason, that worked! Thank you!