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Level 1
June 6, 2019
Question

Amend Prior Year Return - Mac Software Request Download does not download. Stuck on "Loading"

  • June 6, 2019
  • 1 reply
  • 6 views
I submitted two requests for the Mac software download. Both do not download. Stuck on "Loading". Please advise on how to access this software. I need it asap for 2015 return. Requests - 17273 and 17239. Wifi and internet connection is working fine.

1 reply

Level 4
June 6, 2019

Please contact us by phone and we will add a download to your account. You can contact us here:


https://support.turbotax.intuit.com/contact/