turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

AGI correct, IRS password correct ...... return rejected. Any suggestions other than obvious software error ????

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

AGI correct, IRS password correct ...... return rejected. Any suggestions other than obvious software error ????

What is the reject code?
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
JakailaLO
Intuit Alumni

AGI correct, IRS password correct ...... return rejected. Any suggestions other than obvious software error ????

When your return is rejected for AGI (adjusted gross income), and you are 100% certain that you are using the correct AGI. It's because the IRS has a different number in their database. There are several steps you may take to try to resolve this issue, as discussed in the FAQ below. 

Be sure to click See entire answer, then scroll down and click the drop-down arrow next to My AGI was correct, but I still get rejectedhttps://ttlc.intuit.com/replies/6613855

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
ma705
Returning Member

AGI correct, IRS password correct ...... return rejected. Any suggestions other than obvious software error ????

Sorry I read the below but could not get to FAQ, as the IRS keeps rejecting since AGI is incorrect.  It is correct. How/where do I find that.

 

 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies