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sarakay75
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After verifying my identity and them saying it will take 9 weeks now they say to call them about reference number 1242

 
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After verifying my identity and them saying it will take 9 weeks now they say to call them about reference number 1242

With the IRS, the reference number 1242 means that the IRS put a freeze on your account. This typically occurs when they are waiting for additional information from you.  Comply with there requests as directed ASAP. 

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