If your 2025 TurboTax return disappeared after an update and you are using a TurboTax Desktop program, it may be a file path error. Try searching your computer for files ending in .tax2025. Open your TurboTax program and click on the blue button that says Find a Tax File. This should bring up a list of ALL of your tax files.
If you are using the 2025 TurboTax Online version, first try clearing your cache and cookies. Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies. Also, try using incognito mode. And make sure you are using the exact same User ID for you Online account as some people have multiples.
You could also try clicking on Add a State to try to force the tax return to open.
If you still can not locate your tax return, you can use this link to Contact TurboTax.
If you have any additional questions or information, please return to TurboTax Community and we would be glad to help you.
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