Solved: After displaying "determining the best option for filing your taxes", the screen goes blank, so I cannot complete the filing process, why?
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After displaying "determining the best option for filing your taxes", the screen goes blank, so I cannot complete the filing process, why?

 
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New Member

After displaying "determining the best option for filing your taxes", the screen goes blank, so I cannot complete the filing process, why?

OK, I figured it out. I had AD BLOCKER PLUS running, which had not caused any problems throughout the rest of the processes. Once I disabled ABP, I was able to continue and finish the filing process.

View solution in original post

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New Member

After displaying "determining the best option for filing your taxes", the screen goes blank, so I cannot complete the filing process, why?

OK, I figured it out. I had AD BLOCKER PLUS running, which had not caused any problems throughout the rest of the processes. Once I disabled ABP, I was able to continue and finish the filing process.

View solution in original post

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