turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

hffankay
New Member

After clicking on changes from last year, the screens stop & it takes me back to the beginning. Are there problems with the online filing?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CarissaM
Intuit Alumni

After clicking on changes from last year, the screens stop & it takes me back to the beginning. Are there problems with the online filing?

Please clear the cookies and cache on your web browser. Also please ensure your browser is up to date. 

 

If you have done all of the above and encounter the same issue, please click here to contact customer support. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies