Additional account

[garrow]

I am trying to fill out my sons tax forms but can't share his account. Is there any way to do this?

[HelenaC · Accepted solution]

No, you cannot share a TurboTax Online account. You have to create a new account for your son and use his information to log into his account.

Never start a second return by going back and replacing the info in your completed return. This will permanently overwrite your tax return, which means you won't be able to retrieve your copy later.

Instead, follow the steps below.

1.    Sign out of TurboTax Online.

2.    Select the TurboTax Online product you want to use for the second return and proceed.

3.    On the Create your account screen, set up a new login for the second return.

• You can reuse your email address if you want to receive e-file notifications for the second return.
• Up to 5 accounts can be tied to the same email address.

4.    After you've created the new account, you can start working on the return.

Tip: If you're preparing multiple returns for family members, it's more economical to switch to the TurboTax CD/Download software, which lets you e-file up to 5 federal returns at no additional cost. More info

 You have to sign out and sign back in to clear the memory. See the screen shot below.

• Click on My Account.
• Scroll down to Save & Sign Out.

If that does not work, clear your cookies and your cache. 

• How to clear your cache
• How do I delete cookies?