Adding more states to W2 line 15-17?

[ericdvorsky]

Hello, I am using the downloaded version of turbo tax.  Some of my W2s have more than 2 states.  How do I add a third or fourth entry to line 15-17?  I only allows for two states to be added.

[VolvoGirl]

When you fill the first 2 rows it should automatically expand to give you another one or there is a + Add Another row button below.

[ericdvorsky]

Thanks for the quick reply, it doesn't auto add a row and there is no add button on my version of software.  Please advise.

[SteamTrain]

@ericdvorsky 

Windows or MAC ?  (and are you sure you are actually using the Desktop software )

My Desktop Windows Premier keeps adding an extra line as soon as I put in a new state:

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[VolvoGirl]

Are you on Windows or Mac?  Which version?  I have Windows Home & Business.  As Soon as I entered a second state a third line opened up.

[ericdvorsky]

Thanks again for the reply, I am using the Mac desktop software.  I doesn't auto add a line, I also can't add a a fourth state to my tax return, even though I paid for it.

[ericdvorsky]

Is it possible to use the online software instead?

[VolvoGirl]

To use the Online version you would have to start over in a new online return and pay for Online separate from the Desktop program.  Then try to get a refund for the Desktop program.  

Start an Online return here,
https://turbotax.intuit.com/personal-taxes/online

Have you updated your program? Maybe try updating a couple times to catch them all.   How to update the CD/Download Desktop program
https://ttlc.intuit.com/community/installing/help/how-do-i-update-turbotax-cd-download/00/26038

Actually I would call support.

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/