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Level 1
June 3, 2019
Question

Adding fees I didn't select

  • June 3, 2019
  • 1 reply
  • 5 views
I keep selecting that I do not want to add the $34.99 premium service benefits, but it keeps trying to charge me for them anyway.

1 reply

June 3, 2019

Go back to "review my order" and remove the premium benefits.  Then when you get to payment, pay by credit card.  I was trying to pay with my refund and this is a "premium" service and automatically triggers the extra fee. Please let me know if you have any further questions.