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Level 2

Question

Activation Screen Problem

Forum|Forum|3 years ago
January 27, 2023
1 reply
4 views

I have been reading all your responses to the activation screen problem… but mine is a little different. I have the activation screen but it won’t allow me to type my activation code. All my windows updates are current. I tried all your recommendations but nothing works. I have been a user for over 20 years and this is beyond frustrating. Anyone have the problem of activation screen not responsive to typing??

Level 15

Try this

Copy it from the source, or notepad screen:<Cntrl> + C

then click on the activation screen , then paste: <Cntrl> + V

_________________________

Otherwise .....Customer Support:

What is the TurboTax phone number? (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Grandma-RoRoAuthor

Level 2

Thank you for the suggestion but unfortunately it still does not work.

Level 14

To fix blank screens or issues during activation, please see this Help Article here for further troubleshooting.

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