Activation key not working

[Tanaka]

The activation key doesn't work for downloaded Turbotax Home and Business from Costco it should work for 5 accounts like in previous years. It was used only for two accounts.  Error - "used for another account"

What is going on? PC 

[CatinaT1]

The TurboTax user license allows one user to install copies of TurboTax on up to five computers that the user owns. You can also prepare multiple returns, including returns for other people. But the license does not allow, and has never allowed, one copy to be shared among different people.  This year, that license is being enforced by requiring users to log into their TurboTax online account when they install the program for the first time. This locks one particular copy of the program and one license code to one user account. The only way you could install the program on a computer that you do not own, would be to give the other person your online username and password. And even though that workaround might allow the installation, it’s still a violation of the license.  

[Tanaka]

No, you are wrong! I've been using Turbotax for many years and am always able to share my activation key with my two children and my sister.

[CatinaT1]

Did you see this part of my comment?

This year, that license is being enforced by requiring users to log into their TurboTax online account when they install the program for the first time. This locks one particular copy of the program and one license code to one user account. The only way you could install the program on a computer that you do not own, would be to give the other person your online username and password.