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Level 2

Question

Activation Downloaded 2024

11 replies
94 views

Downloaded TT Home and Business 2024.

Cannot get past Activation page, which is blank. "Not connected to Internet". Not true.

Turned off all my antiviral programs. Still cannot activate.

Please help. Thanks in advance, Richard

TurboTax Home & Biz Windows

Level 15

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Level 2

Blank screen. Not allowed me to enter Activation Code. Tried launching from TT2024 icon on deskop. Get error message "not connected to internet". Not true. In parallel, I can open and navigate Chrome and Edge. Found another community message stating "try Settings, Compatibility, "Run as Administrator". Did not resolve the issue. Not able to activate the software. Been on hold 1-800-446-8848 for over hour. Do not see any way to start a chat session. I am not able to activate 2024 TT Premier. Used desktop CD for years without issue. Cannot get download to activate

Level 2

Been tearing my hair out all afternoon over this.

Level 2

Same issue here across 2 machines. Looks like Intuit issue

Level 2

Yeah I'm having same issue. Looks like multiple people on Reddit having same issue. Hopefully it's just an Intuit internet issue and will be resolved by this evening or tomorrow. I'm going to give it a break for a few hours and try again.