turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Activation code reset

I bought a new computer and need to load 2024 Turbo tax on it. The old computer is wiped clean. How do I reactivate for new computer?

There is no phone or chat available.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
CatinaT1
Employee Tax Expert

Activation code reset

To move the TurboTax program to a new computer, you must install the software again using your original CD or download link.  Sign In to your Intuit Account, and access 'Your Products/Downloads'. 

 

You can copy your tax data files (ending in .tax20XX) to a removable drive and transfer them to your new computer. Look in Documents > TurboTax for your files, or search your computer. 

 

Here's more info on Moving Tax Files to a New Computer.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Activation code reset

Not quite. The old computer is not available to copy. I want load the software on my new computer and regenerate the return.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question