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TonyD5
Level 2
February 23, 2025
Question

Activation code from turbotax advantage not working

  • February 23, 2025
  • 1 reply
  • 37 views

I installed on one machine just fine but won't work on second.  Please help.

    1 reply

    M
    mesquitebean
    Level 15
    February 23, 2025
    @TonyD5 wrote:

    I installed on one machine just fine but won't work on second.  Please help.

    Please describe what "won't work" means.   What happens when it asks for the license code?   Any error message?   Are both machines Windows or Mac?

    T
    TonyD5Author
    Level 2
    February 23, 2025

    I get an error code 605 I believe when I enter the activation code I copied from my account provided by turbotax

    M
    mesquitebean
    Level 15
    February 23, 2025

    @TonyD5 

    Were both machines Windows or both Macs?  

    In any case, if you're entering it using "copy and paste", try entering it manually.   If you were entering it manually, try using "copy and paste."    

     

    If Error 605 continues with the correct code, then the code is likely now invalid.   Here's how to phone TurboTax Support.

     

    Support hours are currently 5AM-9PM Pacific, every day this time of year.

     

    FAQ:  What is the TurboTax phone number?

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US

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