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lilliansimmons
Returning Member

activate

My turbotax gets hung up at activation screen. Have not been able to open it.

posted
‎January 15, 2023 7:31 PM
last updated ‎January 15, 2023 7:31 PM
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KatrinaLO
Expert Alumni
Expert Alumni

activate

Please log completely out of TurboTax, then try clearing out your browser's cache and cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. Please see the TurboTax FAQ on how to clear your cache here. To learn how to delete your cookies, please see the TurboTax FAQ here.

 

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‎January 16, 2023 9:04 AM
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