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Level 2
February 2, 2022
Question

Account help confused please

  • February 2, 2022
  • 1 reply
  • 6 views

Okay so I did my taxes for this year and I used turbotax last year but upon finishing up my filing it says I didn't however and I already paid for my return prior finding out I was under a different account so I was wondering what do I do can I just open on the other account I would like to get this resolved cause when I checked on the other account it shows my return I didn't for last year but I don't know what to do I already paid the return on the other account 

Please and thank you 

    1 reply

    Level 15
    February 2, 2022

     

    Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

     

    Account recovery

    https://myturbotax.intuit.com/account-recovery/

    https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

    Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

     

    https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    HelpplsAuthor
    Level 2
    February 2, 2022

    Okay did that and if my return is under account I did it on LAST year, am I able to transfer that data to that account I did THIS years return on? Please and thank you 

    Level 15
    February 7, 2022

    Due to privacy and security, there is no way to merge your two accounts together. For more information, please see Can I merge my Intuit accounts?

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