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Level 1

Question

Account access problem !

10 replies
88 views

When I go to sign into turbo i put in my username and password then it asked me to verify only by using my OLD phone number that I no longer have access to how can I verify using my email ?

Account

Moderator

Log into https://accounts.intuit.com/app/account-manager/overview and under "Sign-In" you should be able to change your phone number and look into the verification settings.

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Level 2

This did not work. It will let you change your password but will not prompt you to get into your account if you got a new phone number. Very frustrating. Hopefully my request is answered soon.

Level 2

I can’t get into my accouny

Level 14

Please see the link here for Account Recovery.

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Level 2

when program came up listed my wife but not me. I also have an account I paided $40 for that will not pick up free coverage for State filing

Level 2

can I talk to someone in support

Level 2

Do you have support customer service reachable by phone.