About turbotax deluxe fare

[emrecayr]

I applied for my tax refund with turbotax, but I missed something about the fees. I clicked on that tab because there is a 100 dollar coupon in Deluxe memberships, but now I see that the fee to be deducted is almost 168 dollars, which seems like a lot to me, and the 100 dollar coupon has not been deducted from this price and there is no coupon. I did not receive the feedback. Is this fee normal?

[DoninGA]

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[emrecayr]

I am living at forign country i dont have us phone and there is no option like chat an agent

[DoninGA]

---

@emrecayr wrote:

I am living at forign country i dont have us phone and there is no option like chat an agent

---

Then you should use the websites available for contacting TurboTax support.

[emrecayr]

On the web site there is no option to chat with an agent isn't it ?

[DoninGA]

---

@emrecayr wrote:

On the web site there is no option to chat with an agent isn't it ?

---

No, there is no chat function.  Those are message websites where you enter your question or problem and then a support agent will reply as they become available to answer.