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Level 2
Mar 19, 2025 6:13 PM UTC
Question

ability to print hard copy

why can't I print out my return?  I see I'm not the only one having an issue with this.  it shouldn't be an issue

    2 replies

    SharonD007
    Alumni - Intuit
    Mar 19, 2025 6:18 PM UTC

    Try closing TurboTax, clearing your cache, and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. 

     

    Also, reboot your computer.

     

    If you still need help, reply back to us.

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    Level 2
    Mar 22, 2025 1:59 PM UTC

    Clearing the cache solved my problem. Thank you!