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sweetnspicy2003
Level 2
February 1, 2023
Question

A server problem occurred while processing the refund transfer. Please try to e-file again and if that fails contact customer service????

  • February 1, 2023
  • 1 reply
  • 2 views
Been trying to file but keep getting this error.  Anyone else having this issue?  Tried deducting from refund as well as using a credit card.  Called Turbotax but they had no clue either!

1 reply

M
MichelleLO
Level 15
February 1, 2023

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

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S
sweetnspicy2003Author
Level 2
February 6, 2023

I've tried all those and still nothing! 

SForrestLO
SForrestLO
Level 11
February 6, 2023

Please see this Turbo Tax FAQ on the server error.
 

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