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$40 Refund Processing Fee

I purchased the Deluxe version Turbo Tax including the state from Costco. I owe federal taxes, and I have to pay extra to file the state tax return. On top of that, Turbo Tax wants to charge me $40 for a "Refund Processing Fee" even though I will not receive a federal tax refund. Money.com says that this is basically a scam, and that there's a way to opt out, but there is no box to "uncheck." The article says that Turbo Tax is charging you a fee to pay your fees.  My purchase of this software more than doubles with all the extra fees that have been added on. What a scam.  I have used Turbo Tax for years, but I will never buy this software ever again. 

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5 Replies

$40 Refund Processing Fee

You cannot use the optional pay with refund if you have taxes owed.  If you had continued further that would have been a TurboTax message.

See this TurboTax support FAQ for how to remove the pay with refund option - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/remove-pay-refund...

mark8722
New Member

$40 Refund Processing Fee

The way I understand it, the $40 fee is only if you want the payment to come out of your refund check. You don't have to pay this fee if you use a credit card.

$40 Refund Processing Fee

Don't know why you are seeing the Extra $40 Refund Processing Service charge (45 in California) if you have a federal tax due.  You can only use that if you get a refund.  Go back through the File tab slowly and read all the screens.  There is one that can trip you up.  Pick to pay the state efile fee with a credit card.   And if you bought it from Costco it should automatically apply a $10 credit towards the $20 state efile fee.


I have a screen shot but it won't let me post it right now.  

 

fjb2
New Member

$40 Refund Processing Fee

I got suckered into paying the fee this year for some reason it got past me i will not ever use turbotax again what a scam it is hidden in a very subtle way yes it was due to my error but it should not be there

$40 Refund Processing Fee

Processing fee to use your federal return is a SCAM.  Turbotax is greedy as hell, free IRS version soon hopefully.  Just hit Back a couple times and pay with credit card.

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