I think it is awful that TurboTax charges a $40 processing fee from your REFUND if you elect to have the $20 State Return charges taken out of your REFUND.
I wanted to charge my Credit Card for the $20 but the Turbo Tax screen FROZE and it would not allow further processing to the credit card. So now I was forced to choose the deduct from my refund only to learn an additional $40 PROCESSING FEE will be assessed just for that transaction. Unbelieveable! This is an unjust fee.
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No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
To circumvent this ridiculous charge, which involves a third party, just use a credit card to pay. No $40 fee.
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