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Level 1
February 22, 2022
Question

$40 PROCESSING FEE

  • February 22, 2022
  • 2 replies
  • 0 views

I think it is awful that TurboTax charges a $40 processing fee from your REFUND if you elect to have the $20 State Return charges taken out of your REFUND.

I wanted to charge my Credit Card for the $20 but the Turbo Tax screen FROZE and it would not allow further processing to the credit card.  So now I was forced to choose the deduct from my refund only to learn an additional $40 PROCESSING FEE will be assessed just for that transaction.  Unbelieveable!  This is an unjust fee.

2 replies

Level 15
February 22, 2022

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
February 11, 2023

To circumvent this ridiculous charge, which involves a third party, just use a credit card to pay.  No $40 fee.