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2025 home and business digital download doesn't have final efile screen.

Completed my return and i go through the steps to efile, i confirm all of my information. i hit continue on the print disclosures page and then there's just a blank white screen with a gray line going through the top of the page. its not allowing me to move on and continue my efile.

 

i have deleted and redownloaded the software, i have updated everything i can. i have shutdown and restarted my computer several times. i have called the Turbotax help desk and asked them to send this over to tech support and later i received an email after saying my case was closed.. 

 

how do i efile my return if there's no page in the software to do it?

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1 Reply
MarilynG1
Employee Tax Expert

2025 home and business digital download doesn't have final efile screen.

Here's some things to try for Blank Screen, Missing Buttons or Images.

 

Let us know if this doesn't resolve your issue and we'll try to help.

 

 

 

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