2024 Tax Data File Disappeared!

Forum|Forum|1 year ago
February 14, 2025
9 replies
68 views

Finished my 2024 return and was preparing to e-file. e-file failed saying Turbo Tax needed to be updated first. Completed update and now my 2024 return data file is completely blank as if I had never started it. Beyond frustrated and I see I am not the first. Is there anything to be done other than start all over again? (System used is iOS on Macbook)

LorriebirdAuthor

Level 2

PS: System is iOS on Macbook

JotikaT2

Alumni - Expert

Please see this link for steps to help you locate your tax return.

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LorriebirdAuthor

Level 2

Thank you for responding. However, this is not the issue. I have my data file, but after the recent update my data file was written over and is now blank. My return was finished and was being submitted but I received an error message that TT needed to be updated before e-filing could be completed. All data entries in my return data file are now blank.

mrcashmore

Level 2

The exact same thing just happened to me now!! After hours of work, I was ready to do a final review. Turbo tax requested an update, which I did, and now now of my returns are there *argh* I'll have to search for how some people got them back or start from scratch. This is VERY frustrating!

LorriebirdAuthor

Level 2

Yes...extremely frustrating. I couldn't find a solution nor any help from Intuit. I ended up starting from scratch from the very beginning.

Jeff1391

Level 2

My tax file disappeared today after a TurboTax software update. I called support and while the agent was pleasant, there is no fix. I filed and need to amend. I see this has been happening for a few years looking at posts. I use the PC version. My file is gone from all including One Drive.