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rdunniii
New Member

2024 Mac crashes after latest update

I just did the latest Mac update required to open the application and now it crashes rather than open.

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1 Reply
MonikaK1
Employee Tax Expert

2024 Mac crashes after latest update

I am sorry you are experiencing this issue. See this help article for troubleshooting steps for Mac issues.

 

If you confirmed that you have all of the minimum system requirements, you might also try clearing your cache and cookies.  

 

If after trying all of the options mentioned you still have the same problem:

 

See this help article for instructions on how to contact TurboTax customer support depending on which product you are using. 

 

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