2023 taxes paid IRS RECEIVED payment but no paperwork

[Palhalwa1]

Help, filing 2024 taxes with new husband and tried to pull up 2023 documents only w-2 & 1099’s show. Went to irs site shows credit if $3200 but no filing of paperwork. Spent 4 hours on phone with no help. It seems it happened around same time as others April 12th. Both TT & IRS PAID SAME TIME.  

[AmyC]

Yes, that happens. The IRS has a website where you can check which centers are able to file returns along with how many returns were affected by a site going down. If your return was not actually filed, you should file last year's return. You can do it before or after filing this year. 

When filing this year, the IRS will show zero for the AGI for last year's return. Be sure to use zero for his AGI last year.

Reference: MEF status