2021 Taxes

Forum|Forum|3 years ago
November 16, 2022
3 replies
14 views

My bank was compromised this year before my taxes were able to deposit. What can I do to update new bank information?

tgaborit

Level 3

I am so sorry to hear that your bank account was compromised before your refund could be deposited. That can be very frustrating.

I would have a few questions to get you to the proper answer for this.

Did you close the account before the refund was to be deposited?
- If so, the IRS normally will issue you a check in the mail to the address listed on the tax return once the bank refuses the deposit.
Are you looking to change deposit information before the refund was sent by the IRS?
- Normally this is something that you would have to contact the IRS and request they cancel the deposit and send a check. They will not change the deposit account information.
Are you looking to change your account on your TurboTax account for the upcoming season?
- This can be done, at checkout, inside of your account before filing.

Here is a link to information on what the IRS will do with changes to deposit information: Will The IRS Change Direct Deposit Information?

Here is a link on how to change your deposit information inside of TurboTax: How To Change My Deposit Account In TurboTax

I hope this information helps get your account information changed for the upcoming Tax Season.

Tatorrrr_Author

Level 2

How do I contact the IRS? It still says the refund is still pending but approved. Taking longer than normal. So I’m not sure if it sent yet or not. I closed it before it got approved I believe.

tgaborit

Level 3

You can reach out to the IRS at 1-800-829-1040. I do not suggest pressing the button for refund information as that will take you to the Where's My Refund Automated Response Unit.

You will need to reach out to a live person usually by pressing 0. The best times to call are early in the morning in your time zone.

Contact the IRS Link 1

Contact the IRS Link 2

You can also try to reach your local IRS office: Find Your Local IRS Office