2021 Taxes

[Tatorrrr_]

My bank was compromised this year before my taxes were able to deposit. What can I do to update new bank information? 

[tgaborit]

I am so sorry to hear that your bank account was compromised before your refund could be deposited.  That can be very frustrating.

I would have a few questions to get you to the proper answer for this.  

• Did you close the account before the refund was to be deposited?
  • If so, the IRS normally will issue you a check in the mail to the address listed on the tax return once the bank refuses the deposit.
• Are you looking to change deposit information before the refund was sent by the IRS?
  • Normally this is something that you would have to contact the IRS and request they cancel the deposit and send a check.  They will not change the deposit account information.  
• Are you looking to change your account on your TurboTax account for the upcoming season?  
  • This can be done, at checkout, inside of your account before filing.  

Here is a link to information on what the IRS will do with changes to deposit information:  Will The IRS Change Direct Deposit Information? 

Here is a link on how to change your deposit information inside of TurboTax:  How To Change My Deposit Account In TurboTax  

I hope this information helps get your account information changed for the upcoming Tax Season.

[Tatorrrr_]

How do I contact the IRS? It still says the refund is still pending but approved. Taking longer than normal. So I’m not sure if it sent yet or not. I closed it before it got approved I believe. 

[tgaborit]

You can reach out to the IRS at 1-800-829-1040.  I do not suggest pressing the button for refund information as that will take you to the Where's My Refund Automated Response Unit.  

You will need to reach out to a live person usually by pressing 0.  The best times to call are early in the morning in your time zone.  

Contact the IRS Link 1 

Contact the IRS Link 2 

You can also try to reach your local IRS office:  Find Your Local IRS Office