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Level 2
February 2, 2022
Question

2021 Import from Brokerage problem

  • February 2, 2022
  • 1 reply
  • 10 views

My Turbo Tax 2021Home and Business online will not accept any brokerage name from list provided, nor will it accept any name I type in.  Is this a temporary problem? When will it be fixed?

1 reply

Level 15
February 2, 2022

You wrote "Home and Business online". Home & Business is a desktop (installed on a computer) product.

 

Which program are you actually using?

 

I have a test return in Home & Business and cannot reproduce the issue you posted.

Level 2
February 3, 2022
I have solved the problem! 
My failed attempts were by single click. Just now, I double clicked the brokerage name and it gave me a message. The message said E*TRADE would not have imports available until 02/07/2022. 
I also double clicked RBC and got the message RBC would have imports available on 02/11/2011. 
Progress! 
Now if I can convince Turbo Tax to include: you must double click on the brokerage name.