2021 Import from Brokerage problem

4 replies
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My Turbo Tax 2021Home and Business online will not accept any brokerage name from list provided, nor will it accept any name I type in. Is this a temporary problem? When will it be fixed?

TurboTax Home & Biz Windows

Anonymous_

Level 15

You wrote "Home and Business online". Home & Business is a desktop (installed on a computer) product.

Which program are you actually using?

I have a test return in Home & Business and cannot reproduce the issue you posted.

CindyNeureutherAuthor

Level 2

I have solved the problem!

My failed attempts were by single click. Just now, I double clicked the brokerage name and it gave me a message. The message said E*TRADE would not have imports available until 02/07/2022.

I also double clicked RBC and got the message RBC would have imports available on 02/11/2011.

Progress!

Now if I can convince Turbo Tax to include: you must double click on the brokerage name.