2020 TurboTax isn't carrying 2019 info forward onto Turbotax 2020

[1974_CLS]

My 2020 TurboTax program isn't carrying my 2019 info forward

[JotikaT2]

You may have logged in with a different account than the one you used to file your tax return with last year. 

Please see the following link to help you determine if this may have been a possibility. 

Why didn't my information transfer over from last year 

[KarenSweet]

Double check that your 2019 Turbo Tax programs and data are located in the same libraries as last year. Usually in the "Program Files" folder, there is a TurboTax folder which contains current and previous years' Turbo Tax folders. These contain their respective program executables. Next, in the "Documents" folder there is also a Turbo Tax folder which contains all your tax data from the current and previous years. Good Luck!