2020 Taxes Rejected

[Rufus103_]

We filed our 2020 Federal and State Tax returns yesterday and they were rejected due to the 

IND-032-04- Spouse Prior year PIN or 

Spouse Prior year AGI Amt in the Return Header must match the e-File database.

We did not e-File our 2019 Tax Returns.  We mailed in both Federal and State returns for 2019.

We have checked the AGI from our 2019 and it was entered correctly on our 2020 returns.  

We had a free e-File to file our 2020 Federal return.  We have already paid $25.00 to e-File our 2020 Kentucky State return.  

Because our 2020 Federal and State returns have been rejected three times, we are going to mail the returns.  We want our credit card credited for the $25.00 we paid to e-File our State return.

[Towner1]

Your info is wrong. I did not file Kentucky taxes last year!

[DMarkM1]

@Rufus103_  Before mailing try using zero for the prior year AGI for both you and spouse.