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Level 1
February 23, 2020
Solved

2019 TurboTax

  • February 23, 2020
  • 4 replies
  • 28 views

TurboTax Deluxe 2019 is asking for 2018 deductions and information.

Will this automatically update?

Best answer by DoninGA

@realbob wrote:

that didn't help. Is there a phone number I can talk to a real person?


Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

4 replies

JohnB5677
Level 15
March 2, 2020

If you used the same user ID, and you used the Online version in 2018, and you're using the Online version for 2019 it will automatically update.  If you used the download version in 2018 there is a data file on your computer that will populate the 2019 download version.  If you're using the same computer it will ordinarily pop right up.

 

If you've crossed from Online to Download, or visa versa there is a procedure that you will have to go through.

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Level 2
March 3, 2020

I tried to download 2019 deluxe. Instead I got 2018 which I already had. I need 2019. You billed my debit card.