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Pumps59
New Member

2019 taxes

I put my banking information in 1 number off i meed to get a trace # for it

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2 Replies

2019 taxes

Did you already e-file?  If you did NOT e-file you can go to the FILE section and change how you want to receive your refund.

 

Once a return has been accepted by the IRS you cannot change how you want to receive your refund.

 

If you e-filed:

Banking information for direct deposit is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-an...

 

https://ttlc.intuit.com/questions/1901159-can-i-deposit-my-tax-refund-into-someone-else-s-account

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Carl
Level 15

2019 taxes

Understand that TurboTax is in no way involved with your refund amount between you and the IRS. Typically what happens is the bank receiving the refund is unable to process it because of incorrect deposit account information, it will be rejected back to the IRS. Then the IRS will cut a paper check and mail it to the address on your return. You can expect 6 weeks or longer before you get that paper check in the mail.

If you elected to pay your TurboTax fees out of your refund, that complicates things a bit more. This IRS first sends your refund to a third party contracted with Intuit TurboTax to extract your TurboTax fees from the refund. The third party then forwards the remainder of your refund to the bank specified by the routing number you provided on your tax return.

If the bank can not process it because the account number is wrong, then it gets rejected back to the third party. 

That third party is Santa Barbara Tax Products Group (SBTPG) and their website is at https://www.sbtpg.com/

So if you elected to pay your TurboTax fees out of your refund, once the IRS indicates that your refund is sent, about a day or two after you an go the SBTPG website, click the "For Taxpayers" button on that page and follow the prompts to check the progress.  In such a case where your refund is rejected back to SBTPG you will deal with SBTPG directly to eventually get your refund.

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