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Level 15
November 3, 2020

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Level 2
February 24, 2021

I am trying to bring up 2019 tax returns done on turbo tax

 

Level 2
February 26, 2021

CANNOT PULL UP TWO RETURNS FROM 2019

VolvoGirl
Level 15
February 26, 2021

@daniel-5817   Did you use the Online version?  What 2 returns?  For different people?  If you used the same online account then the second return done overwrote the first return.  Online is only good for 1 return per account.  

 

If you used separate accounts.  It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript