TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

2019 tax information

2 replies
33 views

Why doesn't my 2019 information from Turbo Tax show up for this year's return? It all shows -0- and I've used Turbo Tax for years!

Level 2

I download Turbotax to my desktop & it's in my TurboTax account, but I had the same problem. Customer service helped. If you changed the purchase from, say, CD to download; or on-line purchase, you could have a problem, but they should help. good luck! I know it's frustrating.

Employee Tax Expert

Employee Tax Expert

Are you sure you used the same account this year as you used last year? To find out ALL the TurboTax accounts you have, follow the instructions here.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"