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Level 1

Question

2018

Forum|Forum|6 years ago
September 3, 2019
3 replies
13 views

Gentleman

I signed up for (live) help in filing my 2018 taxes. My husband for all of our marriage (50)years had prepared and filed our joint taxes. In April he was in hospice and I thought with live help I would use that method. I found getting LIVE HELP was too difficult and thought I would file for an extension. Today I found out no extension had been filed. I am now engaging a CPA because I still find it impossible to get LIVE HELP. I would appreciate a call from someone to assure me that after I file I can put the info online and perhaps use your system for 2019. Is there a support number I may call??

Level 15

See this TurboTax support FAQ for how to connect with a tax expert when using the Live editions - https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/01/27282

Level 2

i found this number for assistance [phone number removed]. only available m-f 5am 5pm pacific time. good luck!!

Level 2

Just a bunch of running around. Free isn't always good!!