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2 Credit cards not accepted

My Citibank Mastercard Dividend (that I've had since 1995) and Chase United Visa (that I've had since Feb 2026) is repeatedly not being accepted TurboTax. I have re-entered it so many times, it shows on Citi's and Chase's App as pending, but TurboTax keeps giving me the same message. I have tried going to the Payments part of the account, I have tried buying the desktop version, and I tried buying online. Nothing working.

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