1099-Div Error

[Rdh2012]

I am using the online version of TurboTax premier. I import a consolidated 1099 each year and normally don't have any issues. This year, I uploaded the form and reviewed the information which appears to be correct. However, the software continues to say that I need to review the question about uncommon situations (none apply to me). Checking the none of these apply button does not clear the alert and therefore I cannot proceed with filing

[DianeW777]

In this situation, first please try clearing the cookies and cache.   It handles many issues that seem nonsensical on a regular basis. 

• Close your TurboTax return first.

Watch to be sure you are selecting 'all time' as example.  Do not use selections like 'last hour' for those browsers that give  you options.

• How to clear your cache

Once this is complete open your return and check to see if the error is removed.

[Rdh2012]

I tried clearing the cache this afternoon, but the issue still persists

[CatinaT1]

See the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?