1095-A Error

Forum|Forum|5 years ago
February 3, 2021
2 replies
9 views

I am doing my 2020 taxes in Turbo Tax Online.

When I enter my 1095-A I get this error:

"Please check your entries, there must be a value entered in at least one of the fields which is greater than zero."

I have filled in all the boxes, none have a zero. It gives the error and erases everything I have entered.

Anyone have a fix?

TurboTax Self Employed Online

Best answer by andrewtax

Through tech support I was able to solve my problem by switching from Safari to Chrome and deleting all my browser history (I'm on a Mac). Then Turbotax accepted my 1095-A.

GloriaL

Level 7

For any boxes that do not have an amounts in on your 1095-A, you would leave them blank in TurboTax, instead of entering a zero.

You need to go back to the 1095-A input screen to check your entries:

Open TurboTax.
In the Search box (upper right hand corner type in 1095-A.
Click on Jump to.
This will take you the screen where you entered the information for your 1095-A
Click on Edit.
On that screen check to see if you entered and zeros, if so delete them and leave those boxes blank.
Click on Continue.

Sehlina14

Level 2

I keep getting the error and nothing works. If you leave the spaces blank in the form as stated it gives an error to add zeros, I add the zeros and get this:

Monthly Premium Amount has a zero entered. The corresponding entries for this month are zero or blank, please delete this zero.

It never corrects. It's a programming error on TurboTax

JamesG1

Level 15

In TurboTax Online Premier, I am able to delete entries with my keyboard {Delete} key. I am able to run Review successfully.

Are you removing the entries in a different way? Please clarify.

The instructions on the screen Let's get the info from your 1095-A form states:

'If any months on your form don't have amounts, leave them blank.'

@Sehlina14

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andrewtaxAuthorAnswer

Level 2

Through tech support I was able to solve my problem by switching from Safari to Chrome and deleting all my browser history (I'm on a Mac). Then Turbotax accepted my 1095-A.