What exactly are you trying to do? It is too late to use online TurboTax for your 2023 return now. The deadline to do that was October 15, 2024. You cannot start a new online return now, and you will not be able to e-file a 2023 return. Now that the deadline has passed, you can only use the CD/download software to prepare a 2023 return, and it will have to be filed by mail.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**