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mhamilton1829
Returning Member

were the rest of my money go if you took 927.05

 
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2 Replies

were the rest of my money go if you took 927.05

Does the IRS website indicate that you were sent less than what was reported on your federal tax return Form 1040 Line 34? - https://www.irs.gov/refunds

 

TurboTax does not receive any kind of tax refund, federal or state.


If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request


Or https://taxpayer.sbtpg.com/

Call 1-877-908-7228

were the rest of my money go if you took 927.05

the amount seems too high to be only Turbotax fees. more likely it's a combination of Turbotax fess and IRS changes. only the IRS can tell you the reason it made changes. you can wait for the notice of explanation or call it.

 

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