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djvcmd
New Member

TurboTax isn't allowing us to get the EIC stating that without a qualifying child we make too much. However, we have a qualifying child on our account. Help!

We are getting the Child tax credit, I don't know why it's not recognizing our child for the EIC. How do I contact their support-it seems a software issue, not tax issue.
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AnnetteB6
Employee Tax Expert

TurboTax isn't allowing us to get the EIC stating that without a qualifying child we make too much. However, we have a qualifying child on our account. Help!

Take a look at the TurboTax help article below and review your entries for the details you entered regarding your dependent.  There could be something you have missed.  

 

What is a qualifying child for the Earned Income Credit (EIC) in 2023?
 

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