tuition & enrollment fees box is grayed out

[art111hur]

I am using turbo tax deluxe. The box where you enter amount in line# 1 of form 1098-T into the education deductions section is grayed out, ie. cannot enter the amount from line# 1 of form 1098-T.

[LinaJ2020]

Let's check if you are eligible.  If you are someone's dependent on their return or if your filing status is Married Filing Separate, you will not qualify for the education tax breaks.  To see eligibility, click here: Can I claim?

I am also attaching this attached thread where customers have the similar issues and found their solutions.  Click here: Similar issues resovled

Lastly, if you are filing with TurboTax online, let's do these steps: 

• Check your internet connection.  Try to log out and sign back in the program. 
• Clear your cache and sign back into the program.   To clear cache, click here: Cache
• You may also try a different browser.  

[Carl]

If you were married on or before Dec 31 of the tax year and you are filing MFS, then you do not qualify for any education credits for yourself, or for any dependents you may be claiming.