As an update I called and also asked this question. Interestingly the support person admitted she did not use turbotax or Its Deductible to do her own taxes. I told her if she actually used it for tracking donations she would be joining all of us complaining. I told her that if Intuit went forward this time, I like others will be switching to a competing product which is cheaper than turbotax. She was also very nice and stepped me through how to cancel my automatic renewal and download. So much for them caring about their customers. I also passed this issue on to a local TV News station "trouble shooter". Perhaps if this makes it onto the evening news more people will decide to take their business elsewhere.