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Go to this IRS website for information on the Earned Income Tax Credit - https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit
Do you think you are eligible and did not receive it? Are you claiming children who lived with you and that you are claiming as dependents?
look here for Turbotax https://turbotax.intuit.com/tax-tips/tax-deductions-and-credits/when-to-use-schedule-eic-earned-inco...
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