need help correcting an error on state tax form

[VictoriaD75]

What is the error? What state are you trying to correct? We cannot see your return in this forum. Please elaborate to allow us to better assist you.

[Dale Seidel]

I entered a wrong driver's license for my wife, and I cannot get the form to accept the correction

[Dale Seidel]

These forms of yours get more and more filled with useless steps and info, an error on any of them gets you to correction hell.  I will not be using your form again, if I cannot get a real live breathing customer service person.

[TerukoL]

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using. We're open daily from 5 AM to 9 PM PT.
 

Please click What is the TurboTax phone number?

[RogerMcGill39]

In the 7 previous years I used Turbo Tax to file my federal and state tax returns Turbo correctly included my  New York state pension income and my social security income on the federal return and then correctly deducted both of them when filing my New York State income taxes. This occurs on lines 26 and 27 on the New York form IT201. This year Turbo has not deducted either one of these items which is leading to an incorrect filing which would cos t me several thousand dollars. I have rechecked all of the entries on the Federal return and everything appears to be correct. In all previous years I have always received a state refund when the deductions were handled correctly. Unless this error is corrected I presently will not use Turbo to file my state return. Your assistance would be greatly appreciated. Thank you! Roger McGill

[AmyC]

Please check that all forms are available. It sounds like your return may have forms not yet released. The state and federal governments approve the most common forms first and work their way down the list. Please see the links for form availability. Once a date shows up, the reality should be close. Once released, Turbo Tax will work quickly to get it working in the program.

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