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Level 1
February 7, 2020
Question

Mortgage Interest

Is something up with the mortgage interest tool? I added my interest and the program saves it but when it lists items for the sections, it shows a "0" for that line item.  I go back in to that section and see the correct number there, run the program checker again and still have a "0" for the mortgage interest in the summary.  Any ideas?   

    7 replies

    KathrynG3
    Alumni - Intuit
    February 7, 2020

    Please double check that your details are fully entered. Was there a re-finance? Did you have more than one mortgage and one was a home equity line of credit? Depending on the dates of the mortgages, you may be affected by the new Tax Cuts and Jobs Act. 

     

    Deducting Mortgage Interest FAQ's is a good starting point. Answer the detailed questions as comprehensively as possible. 

    Level 2
    February 10, 2020

    I am having the same issue with the mortgage interest tool.  I have looked my numbers over multiple times and they are correct.  They say I am due a credit but it isn't carrying over when you hit continue.   If this is not an issue with the tool, I am not sure what else is wrong.  Has anyone been able to correct this?

    MaryK4
    Alumni - Intuit
    February 11, 2020

    If your standard deduction is higher than your itemized deduction, TurbiTax will automatically use the standard deduction.

    @Awilliams1621

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    February 11, 2020

    My itemized deductions are definitely higher so that was not the case.  I used the advice of someone else on this topic regarding going to the forms page and overriding the column for mortgage interest and that finally did the trick.  I think this needs to be corrected by Turbo Tax.  That is a huge deduction for them to have an error on.

    @MaryK4 

    Level 2
    February 23, 2020

    Same issue here. It should be a bug. The answer from the "Expert" doesn't solve anything. Hope they can resolve it sooner.