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If you don't have a code W in box 12 on your W-2 and you didn't receive a 1099-SA and if your employer confirms that he/she does not believe that you have an HSA, then I suggest that you delete your HSA information from your return and try to continue your return.
To remove all HSA information from your return, please do the following:
1. make a copy of your W-2(s) (if you don't have the paper copies)
2. delete your W-2(s) (use the garbage can icon next to the W-2(s) on the Income screen
*** Desktop***
3. go to View (at the top), choose Forms, and select the desired form. Note the Delete Form button at the bottom of the screen.
*** Online ***
3. go to Tax Tools (on the left), and navigate to Tools->Delete a form
4. delete form(s) 1099-SA (if one), 8889-T, and 8889-S (if one)
5. go back and re-add your W-2(s), preferably adding them manually
Continue with your return.
If you don't have a code W in box 12 on your W-2 and you didn't receive a 1099-SA and if your employer confirms that he/she does not believe that you have an HSA, then I suggest that you delete your HSA information from your return and try to continue your return.
To remove all HSA information from your return, please do the following:
1. make a copy of your W-2(s) (if you don't have the paper copies)
2. delete your W-2(s) (use the garbage can icon next to the W-2(s) on the Income screen
*** Desktop***
3. go to View (at the top), choose Forms, and select the desired form. Note the Delete Form button at the bottom of the screen.
*** Online ***
3. go to Tax Tools (on the left), and navigate to Tools->Delete a form
4. delete form(s) 1099-SA (if one), 8889-T, and 8889-S (if one)
5. go back and re-add your W-2(s), preferably adding them manually
Continue with your return.
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