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TT is no different than any other preparation service or even a self-prepared return. . if there is an offset in effect, you refund can and likely will be taken. The preparers don't take the refund, the IRS does.
TurboTax has no knowledge whatsoever of your delinquent child support, nor does TT have any control over what happens with your tax refund after you file your tax return. As already stated, the IRS controls that. All TurboTax does is provide you with do-it-yourself software to prepare your tax return. The IRS controls what happens after you file it.
NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.
https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc
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