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levisncap89Answer
Level 5
June 6, 2019

Today's update broke the software and is causing this. It is not going to work, and could possibly have other errors as well.

I would stop where you are, and certainly don't try further to e-file, until they get it fixed with another update/

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9 replies

izzy428
Level 2
June 5, 2019
What sort of error are you getting?
smavica
Level 2
June 5, 2019
I keep getting 4 smartcheck errors that won't let me e-file.  Says prior year earned income must be greater than your current year income to be used for additional child tax credit and earned income credit, but I'm not getting either of these credits. HELP
elizabethhemming
Level 2
June 6, 2019
there was a glitch in the new update....TT is trying to resolve it...I keep getting the same error too....
 Wait for notification from TT for the fix.  Do not e-file yet.
poohbear1961
Level 2
June 6, 2019
I am getting the same 4 errors and got them last year
levisncap89Answer
Level 5
June 6, 2019

Today's update broke the software and is causing this. It is not going to work, and could possibly have other errors as well.

I would stop where you are, and certainly don't try further to e-file, until they get it fixed with another update/

elizabethhemming
Level 2
June 6, 2019
I keep getting the same error too....a rep said "Checking to see if its a program issue.. thanks for your patience!"
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